Monday, December 03, 2007

LAST FEW MONTHS

I miss blogging again.

A lot of things had happened last few months/weeks. I am still working in an Internet Cafe and I've learned to troubleshoot some common PC problems. It's almost a year that I am exposing myself about troubleshooting. In my previous posts, I mentioned about my school last summer. It was a computer technician course. It was a FREE training, however, you provide your own tools. After the training... there's what we call "Trade Test", an examination/evaluation about the training. If you can pass the examination, you'll be given a certificate that certifies you as a computer technician. Php 1200.00 is required for the examination. That time, my manager offered to pay the fee for me. I wasn't really sure to take the examination that time, so I gave the money back to my manager and I've decided to not take the examination. What I've learned during the training are not enough and I thought I need some hands-on experience. I was doing my training every morning and go to work at night. My main responsibility is to assist customers not to troubleshoot computers. Two months have passed after the training, our technician left us for some reasons. So, we were hiring new technicians that time. We got two technicians, few weeks later. They are doing computer maintenance not just in our own shop but also to others. So, they are always busy. In the shop where I am in, some computers have crashed... windows won't load, something like that. I tried fixing it by myself. Nobody told me to do so but "this is a great time to learn", I said to myself. The same problem occurs over and over again, and that challenged me. I am always visiting some sites whenever I am in trouble, the internet helps me all the way. So, in conclusion, I am doing the maintenance right now. I just only learned a bit about troubleshooting. I was in a forum one time, it's PC Troubleshooting Forum and I've found a lot of things that's new to me, something that I never learned before. Going to forums regularly would be a great help.

I am always thinking about getting a better job. I don't have any plan to stay where I am right now. I want some improvements. One time, somebody asked me if I am interested about the training for Call Center Agents. I was so excited about the training but I am thinking about the things that will going to happen if I am in a Call Center company. As I've mentioned earlier, I've only learned troubleshooting just a bit. So, I better use the opportunity to learn more and to gain more experiences about troubleshooting computers. I have thought about taking the training sometime, I'm waiting for a perfect timing.

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